Whenever people talk about hiring property managers, one of the first things that come to their mind is the property manager’s communication skills. The job of a property manager is multi-faceted. A property manager has to select tenants, collect timely rents, looks after the timely inspections etc. Apart from these, one of the most important duties of Property Management Chicago Companies is to sort out any disputes amongst the tenants and to keep the tenant as well as the landlord properly updated about the various developments and changes. Naturally, communication skills are key to this task.
Thankfully, there are a number of options that are available for communicating with the tenants these days. Different property management companies actually opt for different modes of communication, depending upon their needs. The methods of communication can be widely classified in two categories
- Electronic Means
Nowadays, most of the work which is done by the major companies today is done through electronic means. In the past few years, companies have started utilizing technology to improve their efficiency and make their jobs easier. Property Management Chicago Companies are also no different. There are a number of electronic means to send out news to the tenants.
- Property management companies generally maintain dedicated company websites which actually facilitate the firm’s communication with clients. A property management company can simply update the latest news and developments on the firm’s website, for the clients to check at their leisure.
- Tenants can also be sent out the details about various progresses in the property on a need-only basis. Whenever a property manager has to communicate with a particular tenant, he or she can simply send an email, explaining the necessary details to tenant. Tenants having their rent due can also be easily informed about the due date, the fine etc, very easily in this way.
- A monthly or weekly newsletter can be sent to all the tenants by the Property Management Chicago Companies. The purpose of the newsletter would be to mainly inform the tenants about the proceedings in the property and any changes or repairs that need to be taken care of. Landlords and property managers generally tend to prefer this way due to the relative ease with which they can convey necessary details to the tenants.
- Using Hard Copies
In earlier times, sending letters and notices in the email was actually the standard procedure for sending notices to the tenants by the property manager. It provided an easy and effective way of ensuring that a person gets the notice. However, nowadays, most people tend to receive electronic messages more often and end up ignoring their mailboxes altogether. However, if a person has to send a message through hardcopy, he or she must post it on a building bulletin board or something similar. The thing to be noted here is that the notice board should be at a highly visible and noticeable place in the building. This would ensure that every tenant reads the notice, and the manager doesn’t have to bear the additional monetary loss.